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Privacy

Privacy Policy

We will use the personal information you provide, on your behalf, for the purposes set out below. We are committed to protecting your privacy. Please read this policy carefully as it explains how we use your personal information. If you have any questions about or comments on this policy, please contact us on 042-37661511 before using www.frenchgalleria.pk (“website”).

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What information do we collect and why?

In general, you can visit our website without giving us any information and we won’t know who you are. If you are one of our anonymous visitors, please bear in mind that we may still:

  • Record the areas of the website which you visit; and
  • Collect information about your computer such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc).
  • Contact information - your name, address, postcode, email address and telephone/mobile number;

The main reason we use this information is to provide you with our products and services (whether available via the website or offline).

If you have opted-in to receive marketing from us then we will also use this information to send you communications (including extra point’s promotions if you’re a Rewards Club member). These will all be sent by FrenchGalleria but may contain offers and information from other companies that we think you may be interested in, including from our parentr company Fzami Trading. Rest assured, we will never share your details with other companies to let them send you their marketing directly.

Finally we may also use your information for market research and analysis purposes, but this will be on an anonymous basis (so no one will know who you are).

Who do we share this information with?

We may share your information with:

  • Companies performing services on our behalf (such as marketing agents, recruitment agents and service providers such as our website host) who will only use the information to provide that service to us.
  • Analysis purposes (but only on an anonymous basis);
  • A purchaser or potential purchaser of our business or assets;
  • Organizations which we need to share information with either for legal reasons, to prevent or investigate criminal activity, or to protect our or our customers’ rights (for example the police, the courts, fraud investigation organizations, insurers, solicitors, auditors and financial advisors);

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.

When you apply for a job with us

When applying for a job with us through our website you will provide information about yourself, such as your CV. We will use this information to assess your suitability for employment by us and in any subsequent interviewing process.

We will keep copies of the information you submit and any further correspondence in order to progress your job application and as a record of our employment and fair access processes. If you are a successful candidate then we will keep your information for the purpose of your employment with us. We may also keep information about unsuccessful candidates so that we can contact them in the future about other vacancies we think may be of interest.

We sometimes employ external recruitment agents to help with the recruitment process. We will always retain control of your information (including CVs you may submit) and the recruitment agent must act in accordance with our instructions when using that information.

Our Privacy Promise

If you have registered with us you can receive exclusive offers, bonus points and other promotions. As mentioned before, these will all be sent by FrenchGalleria. Rest assured, we won’t send you these, or any other marketing unless you have given us your consent to do so and we will never share your personal details with other companies to let them send you their marketing directly.

How to Unsubscribe

You can unsubscribe from receiving any marketing from us at any point using one of two methods:

·         via the unsubscribe link that you’ll find at the bottom of every marketing email we send.

Please note that if you unsubscribe from us then you won’t receive any further marketing from The French Galleria;. Please allow up to 3 working days for your new communication preferences to come into affect.

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